F655 Fall 2019 Conflict Resolution in Your Family, Your Neighborhood, Your Office, and the Courts
Thursdays, 2:15–3:40, Oct. 24–Oct. 31
Instructor: Kathleen M. Burns
Conflict is a part of life and it affects all of us. It can be a difficult conversation with a family member, a neighbor, a co-worker, or the school principal. It can also include disputes between a landlord and a tenant, a customer and a merchant, and even mundane issues like pet ownership and responsibility for a pet’s actions. We’ve all been there, and the situation can be a difficult one. Find out how to resolve these disputes through mediation before they ratchet out of control. Mediation is an alternative to going to trial, where someone automatically wins and someone loses, and no one is happy with the outcome. Through the mediation process, you can have a successful resolution of such conflicts, where both sides have input in a neutral environment, for a win-win resolution. A panel of several experienced mediators will give you tips on how to handle a variety of these conflicts.
Kathleen Burns has been a Virginia state certified mediator since 2007, in the Fairfax, Alexandria, and Arlington small claims courts and has been certified to train new mediators. In 2015, she served as chairman of the Alexandria Circuit Court Jury Commission.